TECH support
responsive tech & people support
Today’s office is no longer a physical location. Cyber Tech has evolved our IT Support services to enable your business to be agile and effective while keeping security at the forefront. Our friendly, expert team will keep your employees productive regardless of their location.
Cyber Tech’s IT Support plans can be customized to meet your organization’s unique requirements.
Excellence
Today’s IT companies don’t always have an abundance of highly qualified staff. We don’t just expect our IT Support staff to know how to serve our clients; we train them every day.
people support
With all our clients, we never forget that our clients are also people. We "bend-over-backward" to develop relationships with each person understanding their comfort level with technology.
fixes
If you’ve ever experienced an aggravating, re-occurring technology failure, you know how time-draining that repetition can become. Our support team is skilled at examining the “bigger picture” to determine the root cause of persistent problems.
cyber response
If your network goes down or you’re the victim of a malicious hack attempt, your entire business comes to a halt – quickly. You’re losing billable hours and so much more, often due to a complication that can be easily resolved with the right training.
remote support
As technology evolves, the capabilities of support providers continue to grow. One key benefit of the constantly advancing technology is that your tech support team can help you resolve IT problems remotely.
Reporting
Our team provides extensive detailed reporting to measure against your metrics. We can include reporting for endpoints, support calls, and so much more.!
GOOGLE REVIEWS
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- Amanda ParkerKind, patient, knowledgeable and efficient. Dave is the best!read moreread lessMarelise FlessnerWe have used Dave for so many things and he never disappoints! He always gets back to us right away and there’s never been a time where he couldn’t help resolve an issue.
Great service!
I would highly recommend Cyber Tech Connection! 🙂read moreread lessAmber KlingenmeierThis is a long overdue review. We have been using Cyber Tech Connection for years now. Dave is nothing short of the best. He is professional, responsive and knowledgeable. I am grateful we found him and this company for our IT needs.read moreread less - Theo MiguelThey have a great and supportive team to work with.read moreread lessAry SarbazCyber Tech Connection was very thorough and comprehensive with their analysis and approach to securing our system. Dave was super informative and helped explain things in a manner I could understand. They were very responsive and quick with any issues or questions I had. Highly recommend.read moreread lessDavid ClamageToday was my 2nd session with Dave - on time; informed and informing without overwhelming me; and, very efficient with his time.read moreread less
- Brooke FoggCyber Tech is literally the best thing that has happened to our business. As a small business IT has always been the biggest challenge for us. Happy to say that is no longer. They are the BEST!!!read moreread lessChris TolliverVery responsive and great to work with. Dave always gets us up and running anytime we have a problem so our business can keep moving forward.read moreread lessAnthony SharpsDave is great. Efficient, professional and kind. Easy to work with and I would highly recommend.read moreread less
- James CrowderDave is knowledgeable and very responsive. Solved my Office365 issue quickly and efficiently. I highly recommend himread moreread lessRichard FeigenbaumWorking with Cyber Tech has been a pleasure. I now have great confidence that our computer systems are protected from cyber threats. Dave has also been of great assistance trouble shooting our routine, day to day computer issues, and does so in a calm, pleasant way.read moreread lessThe Bolt AgencyI highly recommend Cyber Tech Connection. They are super reliable, easy to work with, and always do an amazing job. I love working with Dave at Cyber Tech! He is always around when we need him (which is always :)) Really enjoy this companyread moreread less
- Carleigh FiteLife saver for my law firm. Highly recommend!read moreread lessChris ParksHave you ever been so frustrated with your computer that you feel like a child trying to do math homework alone? This used to happen to me five times a week. But Dave can change all that! He is ex military, highly professional, and a lot of fun to work with. I recommend him highly. No more math homework. Thank god!read moreread lessSuzanne ForsterThe Cyber Tech Connection team works at the speed of light and are very professional. They do a great job for us at a price we can afford!read moreread less
- Michael MaggioTop notch service and great results. It’s rare in today’s world of poor customer service to get what you pay for, but with Cyber Tech Connection we got what we paid for and more. They were patient and efficient in resolving our issues and explaining what they were doing throughout the process. We couldn’t be more satisfied, and will continue to use their services whenever we need IT support. Keep up the great work!!read moreread lessAdam CourchaineIt's nice feeling confident that my systems are protected!read moreread lessKipley QuinnDave is great to work with, very professional and responsive. He provides top quality services for his clients for a more than reasonable rate. If you are concerned about your business' computer security and/or your entire office system I would recommend Cyber Tech Connection.read moreread less
- Ellen WrightWe contacted Dave and his team after the office email was hacked and website commandeered. The whole situation was absolutely crazy and I was beyond horrified. He was very calm and worked with us through the emotional turmoil of it all and really kept us on track. He did an amazing job jumping in and getting everything re-secured for us. Don't know what we would have ever done without him. Highly recommend. A+read moreread lessRosalind SmithOutstanding service and attention to detail. Thank you Dave!read moreread lessTrevor WogrinI should have contacted them sooner! I had a major cyber incident and Dave pulled my butt out of the fire. I will recommend him anytime someone asks.read moreread less
- Catholic Charities AdminGreat work, super friendly and very dependable.read moreread lessLandon BlakeDave has done a great job taking care of the IT needs of our small business the last few months. He is responsive, his technical knowledge is superb, and his rates are affordable. We highly recommend Dave for your small business needs.read moreread lessEric LawrenceDave is absolutely top notch. Extremely knowledgeable and responsive, and an excellent value. An invaluable resource.read moreread less