responsive tech & people support
Today’s office is no longer a physical location. Cyber Tech has evolved our IT Support services to enable your business to be agile and effective while keeping security at the forefront. Our friendly, expert team will keep your employees productive regardless of their location.
Cyber Tech’s IT Support plans can be customized to meet your organization’s unique requirements.
Today’s IT companies don’t always have an abundance of highly qualified staff. We don’t just expect our IT Support staff to know how to serve our clients; we train them every day.
With all our clients, we never forget that our clients are also people. We "bend-over-backward" to develop relationships with each person understanding their comfort level with technology.
If you’ve ever experienced an aggravating, re-occurring technology failure, you know how time-draining that repetition can become. Our support team is skilled at examining the “bigger picture” to determine the root cause of persistent problems.
If your network goes down or you’re the victim of a malicious hack attempt, your entire business comes to a halt – quickly. You’re losing billable hours and so much more, often due to a complication that can be easily resolved with the right training.
As technology evolves, the capabilities of support providers continue to grow. One key benefit of the constantly advancing technology is that your tech support team can help you resolve IT problems remotely.
Our team provides extensive detailed reporting to measure against your metrics. We can include reporting for endpoints, support calls, and so much more.!
- Ellen Wright
We contacted Dave and his team after the office email was hacked and website commandeered. The whole situation was absolutely... read moreRosalind Smith
Outstanding service and attention to detail. Thank you Dave!The Bolt Agency
I highly recommend Cyber Tech Connection. They are super reliable, easy to work with, and always do an amazing job.... read more
- Suzanne Forster
The Cyber Tech Connection team works at the speed of light and are very professional. They do a great... read moreLandon Blake
Dave has done a great job taking care of the IT needs of our small business the last few months.... read moreTheo Miguel
They have a great and supportive team to work with.
- Eric Lawrence
Dave is absolutely top notch. Extremely knowledgeable and responsive, and an excellent value. An invaluable resource.Chris Tolliver
Very responsive and great to work with. Dave always gets us up and running anytime we have a problem so... read moreCatholic Charities Admin
Great work, super friendly and very dependable.
- Anthony Sharps
Dave is great. Efficient, professional and kind. Easy to work with and I would highly recommend.Michael Maggio
Top notch service and great results. It’s rare in today’s world of poor customer service to get what you... read moreRichard Feigenbaum
Working with Cyber Tech has been a pleasure. I now have great confidence that our computer systems are protected... read more
- Brooke Fogg
Cyber Tech is literally the best thing that has happened to our business. As a small business IT has always... read moreKipley Quinn
Dave is great to work with, very professional and responsive. He provides top quality services for his clients... read moreAdam Courchaine
It's nice feeling confident that my systems are protected!
- Chris Parks
Have you ever been so frustrated with your computer that you feel like a child trying to do math homework... read moreAry Sarbaz
Cyber Tech Connection was very thorough and comprehensive with their analysis and approach to securing our system. Dave was super... read more